Shipping & Delivery Policy
At OctoBooks.com, we are committed to delivering your books quickly, safely, and efficiently. The following policy outlines how we handle shipping, dispatch, and delivery timelines for all orders placed on our website.
1. Order Processing & Dispatch
All orders are processed and packed within 3 business days from the date of successful payment. Orders received on Sundays or public holidays will be processed on the next working day.
2. Shipping Timeline
Once dispatched, your order is usually delivered within 7 working days, depending on your location and courier service availability.
- Metro Cities: 3–5 working days
- Other Cities & Towns: 5–7 working days
- Remote or Rural Areas: May take a few additional days
3. Shipping Partners
We work with reliable courier services to ensure safe and timely delivery, including but not limited to Blue Dart, Delhivery, DTDC, and India Post, based on your location.
4. Tracking Your Order
Once your order is shipped, you will receive an email or SMS with the tracking details. You can use this tracking ID to monitor your shipment status on the courier’s website.
5. Delivery Delays
Although we aim to deliver within the promised time, there may be delays due to factors beyond our control such as natural disasters, public holidays, strikes, or courier disruptions. We appreciate your patience in such situations.
6. Delivery Address
Please make sure your shipping address, PIN code, and contact number are accurate while placing the order. OctoBooks.com is not responsible for delays or failed deliveries due to incorrect or incomplete address details.
7. International Shipping
Currently, we do not offer international shipping through the website. For bulk or global distribution requests, please contact us at cs@octobooks.com.
8. Questions or Help
If you have any questions or face issues with your delivery, please contact our support team:
Email: cs@octobooks.com
Website: www.octobooks.com
By placing an order on OctoBooks.com, you agree to the terms stated in this Shipping & Delivery Policy.